Efforts to apply TQM in higher education
Total quality management, or TQM, is an industrial management concept whereas an organization operates with an enterprise-wide emphasis on quality, customer-centered products and continuous improvement with cycle-time reduction. Both service and hard-product enterprises can be managed using TQM. As...
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creator | Harding, B.A. Houshmand, A.A. McDonough, J.F. |
description | Total quality management, or TQM, is an industrial management concept whereas an organization operates with an enterprise-wide emphasis on quality, customer-centered products and continuous improvement with cycle-time reduction. Both service and hard-product enterprises can be managed using TQM. As many engineering and engineering technology programs have begun to introduce TQM as a subject topic, numerous implementation strategies have been proposed. Techniques range from lecture topics to case studies to simulations. Few programs actually implement TQM precepts in the management and practice of instructional delivery. This paper concentrates on the challenges and practice of TQM as a methodology in an educational environment. |
doi_str_mv | 10.1109/FIE.1994.580549 |
format | Conference Proceeding |
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This paper concentrates on the challenges and practice of TQM as a methodology in an educational environment.</description><subject>Continuing education</subject><subject>Continuous improvement</subject><subject>Customer satisfaction</subject><subject>Decision making</subject><subject>Educational products</subject><subject>Instruments</subject><subject>Measurement standards</subject><subject>Quality management</subject><subject>Total quality management</subject><subject>Virtual enterprises</subject><issn>0190-5848</issn><issn>2377-634X</issn><isbn>0780324137</isbn><isbn>9780780324138</isbn><fulltext>true</fulltext><rsrctype>conference_proceeding</rsrctype><creationdate>1994</creationdate><recordtype>conference_proceeding</recordtype><sourceid>6IE</sourceid><sourceid>RIE</sourceid><recordid>eNotzztPwzAUQGGLh0RamJGYPLI4XD_v9YiqFCoVIaQMbJVxbWpUmigJQ_89Qzud7ZMOY_cSainBPy1XTS29N7UlsMZfsEppROG0-bxkM0ACrYzUeMUqkB6EJUM3bDaOPwCgyWHFHpucu2Ea-dTx0Pf7I28_3ng58F353qWBp-1fDFPpDrfsOof9mO7OnbN22bSLV7F-f1ktnteiEE4CAWS2lpyNyToDLqF3FOXWBeO8zNF8JaBolVYKZHIqE3kfMCsfA0bSc_ZwYktKadMP5TcMx83pT_8D8Sg_qA</recordid><startdate>1994</startdate><enddate>1994</enddate><creator>Harding, B.A.</creator><creator>Houshmand, A.A.</creator><creator>McDonough, J.F.</creator><general>IEEE</general><scope>6IE</scope><scope>6IL</scope><scope>CBEJK</scope><scope>RIE</scope><scope>RIL</scope></search><sort><creationdate>1994</creationdate><title>Efforts to apply TQM in higher education</title><author>Harding, B.A. ; Houshmand, A.A. ; McDonough, J.F.</author></sort><facets><frbrtype>5</frbrtype><frbrgroupid>cdi_FETCH-LOGICAL-i87t-7001f55865ce56406e7968c1d6a4691fc4be08c5232201e62f8899a7f29ca7c83</frbrgroupid><rsrctype>conference_proceedings</rsrctype><prefilter>conference_proceedings</prefilter><language>eng</language><creationdate>1994</creationdate><topic>Continuing education</topic><topic>Continuous improvement</topic><topic>Customer satisfaction</topic><topic>Decision making</topic><topic>Educational products</topic><topic>Instruments</topic><topic>Measurement standards</topic><topic>Quality management</topic><topic>Total quality management</topic><topic>Virtual enterprises</topic><toplevel>online_resources</toplevel><creatorcontrib>Harding, B.A.</creatorcontrib><creatorcontrib>Houshmand, A.A.</creatorcontrib><creatorcontrib>McDonough, J.F.</creatorcontrib><collection>IEEE Electronic Library (IEL) Conference Proceedings</collection><collection>IEEE Proceedings Order Plan All Online (POP All Online) 1998-present by volume</collection><collection>IEEE Xplore All Conference Proceedings</collection><collection>IEEE Electronic Library (IEL)</collection><collection>IEEE Proceedings Order Plans (POP All) 1998-Present</collection></facets><delivery><delcategory>Remote Search Resource</delcategory><fulltext>fulltext_linktorsrc</fulltext></delivery><addata><au>Harding, B.A.</au><au>Houshmand, A.A.</au><au>McDonough, J.F.</au><format>book</format><genre>proceeding</genre><ristype>CONF</ristype><atitle>Efforts to apply TQM in higher education</atitle><btitle>Proceedings of 1994 IEEE Frontiers in Education Conference - FIE '94</btitle><stitle>FIE</stitle><date>1994</date><risdate>1994</risdate><spage>317</spage><epage>320</epage><pages>317-320</pages><issn>0190-5848</issn><eissn>2377-634X</eissn><isbn>0780324137</isbn><isbn>9780780324138</isbn><abstract>Total quality management, or TQM, is an industrial management concept whereas an organization operates with an enterprise-wide emphasis on quality, customer-centered products and continuous improvement with cycle-time reduction. Both service and hard-product enterprises can be managed using TQM. As many engineering and engineering technology programs have begun to introduce TQM as a subject topic, numerous implementation strategies have been proposed. Techniques range from lecture topics to case studies to simulations. Few programs actually implement TQM precepts in the management and practice of instructional delivery. This paper concentrates on the challenges and practice of TQM as a methodology in an educational environment.</abstract><pub>IEEE</pub><doi>10.1109/FIE.1994.580549</doi><tpages>4</tpages></addata></record> |
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ispartof | Proceedings of 1994 IEEE Frontiers in Education Conference - FIE '94, 1994, p.317-320 |
issn | 0190-5848 2377-634X |
language | eng |
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source | IEEE Electronic Library (IEL) Conference Proceedings |
subjects | Continuing education Continuous improvement Customer satisfaction Decision making Educational products Instruments Measurement standards Quality management Total quality management Virtual enterprises |
title | Efforts to apply TQM in higher education |
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