What employees want most in uncertain times when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust

When researchers asked employees what their supervisor could do to help alleviate the uncertainty that arose from the pandemic, the data revealed five categories of actions managers can take to help workers cope. The study also found that different employees want different kinds of support delivered...

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Hauptverfasser: Powers, Kristine W. (VerfasserIn), Diaz, Jessica B.B (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: [Cambridge, Massachusetts] MIT Sloan Management Review [2022]
Ausgabe:[First edition].
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What employees want most in uncertain times when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust Kristine W. Powers and Jessica B.B. Diaz
[First edition].
[Cambridge, Massachusetts] MIT Sloan Management Review [2022]
1 online resource (7 pages) illustrations
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"Reprint 64215.". - Includes bibliographical references
When researchers asked employees what their supervisor could do to help alleviate the uncertainty that arose from the pandemic, the data revealed five categories of actions managers can take to help workers cope. The study also found that different employees want different kinds of support delivered in different ways during a crisis, including some that managers can't realistically provide. Consequently, managers must prioritize two behaviors: individualized consideration and building trust.
Personnel management
Personnel ; Direction
Diaz, Jessica B.B. VerfasserIn aut
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Diaz, Jessica B.B
What employees want most in uncertain times when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust
Personnel management
Personnel ; Direction
title What employees want most in uncertain times when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust
title_auth What employees want most in uncertain times when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust
title_exact_search What employees want most in uncertain times when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust
title_full What employees want most in uncertain times when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust Kristine W. Powers and Jessica B.B. Diaz
title_fullStr What employees want most in uncertain times when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust Kristine W. Powers and Jessica B.B. Diaz
title_full_unstemmed What employees want most in uncertain times when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust Kristine W. Powers and Jessica B.B. Diaz
title_short What employees want most in uncertain times
title_sort what employees want most in uncertain times when threats loom managers must go beyond the tried and true techniques for supporting employees to address divergent concerns and build trust
title_sub when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust
topic Personnel management
Personnel ; Direction
topic_facet Personnel management
Personnel ; Direction
url https://learning.oreilly.com/library/view/-/53863MIT64215/?ar
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