What employees want most in uncertain times when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust
When researchers asked employees what their supervisor could do to help alleviate the uncertainty that arose from the pandemic, the data revealed five categories of actions managers can take to help workers cope. The study also found that different employees want different kinds of support delivered...
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MIT Sloan Management Review
[2022]
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650 | 0 | |a Personnel management | |
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author | Powers, Kristine W. Diaz, Jessica B.B |
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spelling | Powers, Kristine W. VerfasserIn aut What employees want most in uncertain times when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust Kristine W. Powers and Jessica B.B. Diaz [First edition]. [Cambridge, Massachusetts] MIT Sloan Management Review [2022] 1 online resource (7 pages) illustrations Text txt rdacontent Computermedien c rdamedia Online-Ressource cr rdacarrier "Reprint 64215.". - Includes bibliographical references When researchers asked employees what their supervisor could do to help alleviate the uncertainty that arose from the pandemic, the data revealed five categories of actions managers can take to help workers cope. The study also found that different employees want different kinds of support delivered in different ways during a crisis, including some that managers can't realistically provide. Consequently, managers must prioritize two behaviors: individualized consideration and building trust. Personnel management Personnel ; Direction Diaz, Jessica B.B. VerfasserIn aut TUM01 ZDB-30-ORH TUM_PDA_ORH https://learning.oreilly.com/library/view/-/53863MIT64215/?ar X:ORHE Aggregator lizenzpflichtig Volltext |
spellingShingle | Powers, Kristine W. Diaz, Jessica B.B What employees want most in uncertain times when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust Personnel management Personnel ; Direction |
title | What employees want most in uncertain times when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust |
title_auth | What employees want most in uncertain times when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust |
title_exact_search | What employees want most in uncertain times when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust |
title_full | What employees want most in uncertain times when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust Kristine W. Powers and Jessica B.B. Diaz |
title_fullStr | What employees want most in uncertain times when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust Kristine W. Powers and Jessica B.B. Diaz |
title_full_unstemmed | What employees want most in uncertain times when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust Kristine W. Powers and Jessica B.B. Diaz |
title_short | What employees want most in uncertain times |
title_sort | what employees want most in uncertain times when threats loom managers must go beyond the tried and true techniques for supporting employees to address divergent concerns and build trust |
title_sub | when threats loom, managers must go beyond the tried-and-true techniques for supporting employees to address divergent concerns and build trust |
topic | Personnel management Personnel ; Direction |
topic_facet | Personnel management Personnel ; Direction |
url | https://learning.oreilly.com/library/view/-/53863MIT64215/?ar |
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