Product-led growth companies find a new way to serve customers companies from Zoom to Slack lean on the product itself to find customers, convert them to paying, and drive rapid expansion, without adding customer-facing staff

Many companies are embedding processes like providing recommendations, taking orders, upselling and delivering services, with minimal customer contact. Key features of this approach, called product-led growth, or PLG, include free or very low-cost introductory pricing, with higher prices for more fu...

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Bibliographische Detailangaben
Hauptverfasser: Libert, Barry (VerfasserIn), Davenport, Thomas H. 1954- (VerfasserIn)
Format: Elektronisch E-Book
Sprache:English
Veröffentlicht: [Cambridge, Massachusetts] MIT Sloan Management Review 2022
Ausgabe:[First edition].
Schlagworte:
Online-Zugang:lizenzpflichtig
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