The definitive guide to IT service metrics
The ultimate reference guide to IT Service Metrics Co-published by IT Governance Ltd and itSMF USA IT service metrics: Manage them. Measure them. Make them work for you. Measuring success is crucial, but how do we do it? How can we be sure that the IT services we offer are adding real value to our b...
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| Format: | Elektronisch E-Book |
| Sprache: | English |
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Cambridgeshire, Ely, U.K.
IT Governance Publishing
2012
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DE-1047
Volltext
The definitive guide to IT service metrics
Veröffentlicht 2012
DE-1046
DE-1047
Volltext
Elektronisch
E-Book