Service level manager careers in IT service management
The role of service level manager is a critical one in that the agreements negotiated with customers should inform the activities of the service provider. This book aims to help those whose role is to establish, negotiate, manage or update service level agreements and to use these as the basis of co...
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| Format: | Elektronisch E-Book |
| Sprache: | English |
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Swindon, UK
BCS Learning & Development
[2017]
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| Online-Zugang: | lizenzpflichtig |
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DE-706
Service level manager careers in IT service management
Veröffentlicht 2017
DE-860
DE-706
Elektronisch
E-Book