Mapping the user experience

"If you want to create products and services that provide real value, you should first identify touchpoints -- areas where business and customer needs intersect. This video workshop shows you how. Using various mapping techniques from UX design, you'll learn how to turn customer observatio...

Ausführliche Beschreibung

Bibliographische Detailangaben

1. Verfasser:	Kalbach, James (VerfasserIn)
Format:	Elektronisch Video
Sprache:	English
Veröffentlicht:	[Place of publication not identified] O'Reilly Media 2014
Schlagworte:	Product design > Technological innovations Application software > Development Web sites > Design Internet videos Streaming video Vidéos sur Internet Vidéo en continu Conception de produit ; Innovations Logiciels d'application ; Développement Sites Web ; Conception streaming video Application software ; Development Web sites ; Design Electronic videos
Online-Zugang:	lizenzpflichtig
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