Making process improvement work for service organizations a concise action guide

Process improvement too often reflects a significant disconnect between theory and practice. Making Process Improvement Work for Service Organizations bridges the gap-offering a straightforward, systematic approach to planning, implementing, and monitoring a process improvement program. Managers and...

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Bibliographische Detailangaben

1. Verfasser:	Potter, Neil S. (VerfasserIn)
Weitere Verfasser:	Sakry, Mary E. (MitwirkendeR)
Format:	Elektronisch E-Book
Sprache:	English
Veröffentlicht:	Upper Saddle River, N.J. Addison-Wesley 2012
Schlagworte:	Software measurement Computer software > Development Computer networks > Management Mesure du logiciel Réseaux d'ordinateurs ; Gestion Computer networks ; Management Computer software ; Development
Online-Zugang:	lizenzpflichtig
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