All services, all the time how business services serve your business
Part I. The illusion of control -- 1. Business dreams and hard realities -- 2. Living organizations -- 3. Organizations coming to life -- 4. Maintaining stable viability -- Part II. The living web of services -- 5. All services, all the time -- 6. Service-role structures -- 7. Characteristics of ser...
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| Format: | Elektronisch E-Book |
| Sprache: | English |
| Veröffentlicht: |
New York, New York (222 East 46th Street, New York, NY 10017)
Business Expert Press
2016
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| Ausgabe: | First edition |
| Schriftenreihe: | Service systems and innovations in business and society collection
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| Schlagworte: | |
| Online-Zugang: | FHN01 FWS01 FWS02 UBY01 URL des Erstveröffentlichers |
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| 245 | 1 | 0 | |a All services, all the time |b how business services serve your business |c Doug McDavid |
| 250 | |a First edition | ||
| 264 | 1 | |a New York, New York (222 East 46th Street, New York, NY 10017) |b Business Expert Press |c 2016 | |
| 300 | |a Online-Ressource (xiv, 183 pages) | ||
| 336 | |b txt |2 rdacontent | ||
| 337 | |b c |2 rdamedia | ||
| 338 | |b cr |2 rdacarrier | ||
| 490 | 0 | |a Service systems and innovations in business and society collection | |
| 500 | |a Includes bibliographical references (pages 175-178) and index | ||
| 520 | |a Part I. The illusion of control -- 1. Business dreams and hard realities -- 2. Living organizations -- 3. Organizations coming to life -- 4. Maintaining stable viability -- Part II. The living web of services -- 5. All services, all the time -- 6. Service-role structures -- 7. Characteristics of service-roles -- 8. Applying service-role structures -- 9. Service-roles of leadership -- Part III. Diagnosing your business -- 10. Coaching approach to diagnostics -- 11. Functional areas diagnostics -- 12. Tried and true diagnostics -- 13. 21st century diagnostics -- 14. Diagnosing culture(s) and language(s) -- Part IV. Business health services -- 15. Lifting your burdens -- 16. Health promoting B2B services -- 17. Return on investment for health promoting efforts -- 18. Conclusions -- References -- Index | ||
| 520 | |a This book takes the position that organizations, such as businesses and government agencies, form a special class of living system. As such they come into being, live through lifecycle stages, and can experience organizational health and various forms of organizational illness along the way. If the latter is frequent or extended, such organizations often die an untimely death. A services perspective can go a long way to combat this outcome and assist in maintaining organizational health. Allowing this perspective to permeate an organization induces a consideration of its genuine value and leads to a greater understanding of the breadth of stakeholders who are the beneficiaries of it. Productivity and services in an organization are symbiotic and must be so in order to achieve the balance that is key to the health of each organization. A services perspective illuminates as well the pivotal role that business-to-business service providers play in ensuring that balance is achieved and maintained. This book explores these factors from the point of view of the business leader and anyone concerned with the health of any organization | ||
| 650 | 4 | |a Organizational resilience | |
| 650 | 4 | |a Industrial management | |
| 650 | 4 | |a Corporate culture | |
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Datensatz im Suchindex
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| dewey-full | 302.35 |
| dewey-hundreds | 300 - Social sciences |
| dewey-ones | 302 - Social interaction |
| dewey-raw | 302.35 |
| dewey-search | 302.35 |
| dewey-sort | 3302.35 |
| dewey-tens | 300 - Social sciences |
| discipline | Soziologie |
| edition | First edition |
| format | Electronic eBook |
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| id | DE-604.BV045876128 |
| illustrated | Not Illustrated |
| indexdate | 2024-08-01T14:29:09Z |
| institution | BVB |
| isbn | 9781631572777 9781631572760 |
| language | English |
| oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-031259346 |
| oclc_num | 930531045 |
| open_access_boolean | |
| owner | DE-863 DE-BY-FWS DE-862 DE-BY-FWS DE-92 DE-706 |
| owner_facet | DE-863 DE-BY-FWS DE-862 DE-BY-FWS DE-92 DE-706 |
| physical | Online-Ressource (xiv, 183 pages) |
| psigel | ZDB-191-BEX |
| publishDate | 2016 |
| publishDateSearch | 2016 |
| publishDateSort | 2016 |
| publisher | Business Expert Press |
| record_format | marc |
| series2 | Service systems and innovations in business and society collection |
| spellingShingle | McDavid, Doug All services, all the time how business services serve your business Organizational resilience Industrial management Corporate culture |
| title | All services, all the time how business services serve your business |
| title_auth | All services, all the time how business services serve your business |
| title_exact_search | All services, all the time how business services serve your business |
| title_full | All services, all the time how business services serve your business Doug McDavid |
| title_fullStr | All services, all the time how business services serve your business Doug McDavid |
| title_full_unstemmed | All services, all the time how business services serve your business Doug McDavid |
| title_short | All services, all the time |
| title_sort | all services all the time how business services serve your business |
| title_sub | how business services serve your business |
| topic | Organizational resilience Industrial management Corporate culture |
| topic_facet | Organizational resilience Industrial management Corporate culture |
| url | http://portal.igpublish.com/iglibrary/search/BEPB0000418.html |
| work_keys_str_mv | AT mcdaviddoug allservicesallthetimehowbusinessservicesserveyourbusiness |