Global services outsourcing
Services outsourcing is an increasingly attractive option for firms seeking to reduce costs and achieve service improvements. Many organisations now choose to transfer responsibility for entire functions such as human resources, finance and information technology services to both local and global ve...
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Format: | Elektronisch E-Book |
Sprache: | English |
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Cambridge
Cambridge University Press
2010
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245 | 1 | 0 | |a Global services outsourcing |c Ronald McIvor |
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520 | |a Services outsourcing is an increasingly attractive option for firms seeking to reduce costs and achieve service improvements. Many organisations now choose to transfer responsibility for entire functions such as human resources, finance and information technology services to both local and global vendors. Yet outsourcing such functions is a complex process, one that is driven by factors that transcend cost considerations alone. Issues such as service design, unbundling processes, managing work across different cultures and time zones, and business process redesign have all become important elements of managing services outsourcing arrangements. This book uses tools and techniques from a variety of disciplines to show how to successfully plan, implement and manage services outsourcing arrangements. Based on in-depth analysis of large-scale outsourcing arrangements across a wide range of sectors, this is an excellent resource for both academics and practitioners who wish to understand more about this complex phenomenon | ||
650 | 4 | |a Contracting out / Management | |
650 | 4 | |a Contracting out | |
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Datensatz im Suchindex
DE-BY-UBG_katkey | 196328948 |
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DE-BY-UBG_local_url | Verlag https://doi.org/10.1017/CBO9780511844911 |
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author | McIvor, Ronan 1968- |
author_facet | McIvor, Ronan 1968- |
author_role | aut |
author_sort | McIvor, Ronan 1968- |
author_variant | r m rm |
building | Verbundindex |
bvnumber | BV043923736 |
collection | ZDB-20-CBO |
ctrlnum | (ZDB-20-CBO)CR9780511844911 (OCoLC)852518619 (DE-599)BVBBV043923736 |
dewey-full | 658.4058 |
dewey-hundreds | 600 - Technology (Applied sciences) |
dewey-ones | 658 - General management |
dewey-raw | 658.4058 |
dewey-search | 658.4058 |
dewey-sort | 3658.4058 |
dewey-tens | 650 - Management and auxiliary services |
discipline | Wirtschaftswissenschaften |
doi_str_mv | 10.1017/CBO9780511844911 |
format | Electronic eBook |
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id | DE-604.BV043923736 |
illustrated | Not Illustrated |
index_date | 2024-09-20T13:29:36Z |
indexdate | 2024-09-27T16:41:23Z |
institution | BVB |
isbn | 9780511844911 |
language | English |
oai_aleph_id | oai:aleph.bib-bvb.de:BVB01-029332814 |
oclc_num | 852518619 |
open_access_boolean | |
owner | DE-12 DE-473 DE-BY-UBG |
owner_facet | DE-12 DE-473 DE-BY-UBG |
physical | 1 online resource (xiii, 284 pages) |
psigel | ZDB-20-CBO ZDB-20-CBO BSB_PDA_CBO ZDB-20-CBO UBG_PDA_CBO |
publishDate | 2010 |
publishDateSearch | 2010 |
publishDateSort | 2010 |
publisher | Cambridge University Press |
record_format | marc |
spellingShingle | McIvor, Ronan 1968- Global services outsourcing Contracting out / Management Contracting out |
title | Global services outsourcing |
title_auth | Global services outsourcing |
title_exact_search | Global services outsourcing |
title_full | Global services outsourcing Ronald McIvor |
title_fullStr | Global services outsourcing Ronald McIvor |
title_full_unstemmed | Global services outsourcing Ronald McIvor |
title_short | Global services outsourcing |
title_sort | global services outsourcing |
topic | Contracting out / Management Contracting out |
topic_facet | Contracting out / Management Contracting out |
url | https://doi.org/10.1017/CBO9780511844911 |
work_keys_str_mv | AT mcivorronan globalservicesoutsourcing |