Customer service skills for success

"Walking the tightrope between effective business practices and quality customer service is becoming increasingly complicated. Customer Service: Skills for Success strives to simplify the landscape by offering both effective tools for coping with changing business models, and crucial advice and...

Ausführliche Beschreibung

Bibliographische Detailangaben

1. Verfasser:	Lucas, Robert W. (VerfasserIn)
Format:	Buch
Sprache:	English
Veröffentlicht:	Boston [u.a.] McGraw-Hill Irwin 2009
Ausgabe:	4. ed.
Schlagworte:	Customer services Kundendienst
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!