Think InsurTech Culture Before InsurTech Adoption

This chapter explores two main challenges when looking at "InsurTech adoption". The challenge for insurers is that they need to look internally and prepare in a number of ways in order to tackle the two main challenges of InsurTech adoption. Looking at the first hurdle, successful implementation, the challenge is how to make new ideas work in an organization whose ways of operating haven't really changed and neither has its ability to embrace change. Failure to actually achieve or realize the desired/planned benefits is the other issue. The drivers of these two challenges link back to organizational culture. Yet "culture" is such a generic term that can mean everything and nothing at the same time, unless one really break it down to practical issues, understand their nature, and identify how to address them.