基于典型实践的售后服务业标准化战略构想

本文将在研究售后服务的概念基础上，分析我国售后服务的发展现状，总结我国售后服务标准化的实践经验，提出了售后服务标准化的战略思考。

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Veröffentlicht in:	中国标准化 2013-02 (2), p.42-44
1. Verfasser:	曹俐莉万福军张雨辰
Format:	Artikel
Sprache:	chi
Schlagworte:	售后服务标准化
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creator	曹俐莉万福军张雨辰
description	本文将在研究售后服务的概念基础上，分析我国售后服务的发展现状，总结我国售后服务标准化的实践经验，提出了售后服务标准化的战略思考。
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source	国家哲学社会科学学术期刊数据库 (National Social Sciences Database); Alma/SFX Local Collection
subjects	售后服务标准化
title	基于典型实践的售后服务业标准化战略构想
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