RECAST YOUR TEAM TO SHIP

John Koryl and I have worked together three times over ten years: at Williams-Sonoma, Neiman Marcus, and Canadian Tire. Each time I’ve watched him work his magic, driving growth, innovation, and transformation. John has a detailed playbook for driving digital success. At the heart of his playbook is the ability to use data both in decision-making and in real time to power digital experiences. Ten years later I’ve realized that winning digital teams, like those led by John, have data in their DNA, and the trends we have seen around AI and data have transformed every role on the digital