Single communication connection for managing a system with multiple service processors

Described are techniques for processing data storage system management requests. A single one of a plurality of service processors of a data storage system is designated as an active service processor and a remainder of the plurality of service processors are passive service processors. Each of the service processors executes data storage system management server code including a web server. A data storage system management request is received from a client and is processed by the active service processor. When a first service processor currently designated as the active service processor becomes unhealthy, a second of said plurality of service processors which is designated as passive and is healthy is automatically selected as the active processor. Subsequent communications for data storage system management are transmitted over the network connection between the client and a web server executing on whichever service processor is currently designated as active.