Automated analysis of collected field data for error detection

Included are embodiments of a method for detecting errors in a set top terminal (STT). At least one embodiment of a method includes receiving error data related to at least one error that occurred in at least one STT and comparing the received error data to at least one signature file, the at least...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Johnson, Lee R, Blackmon, James Michael, Felts, III, William
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:Included are embodiments of a method for detecting errors in a set top terminal (STT). At least one embodiment of a method includes receiving error data related to at least one error that occurred in at least one STT and comparing the received error data to at least one signature file, the at least one signature file including a pattern related to at least one documented error. Additional embodiments of the method may also include in response to determining that the received error data does not match the pattern related to at least one documented error, creating a new signature file, the new signature file including at least one pattern associated with the received error data.