Monitoring network service affecting events, taking action, and automating subscriber notification

In one embodiment, a method includes identifying at least one parameter as being associated with a service provided to an entity, as for example a subscriber. The service is arranged to service the entity. The method also includes monitoring the parameter to determine if accessibility to the service...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Dec, Wojciech, Mammoliti, Vincent J, Pruss, Richard M, Chiba, Murtaza
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:In one embodiment, a method includes identifying at least one parameter as being associated with a service provided to an entity, as for example a subscriber. The service is arranged to service the entity. The method also includes monitoring the parameter to determine if accessibility to the service by the entity is compromised, and invoking a notification mechanism to send a notification to the entity if it is determined that the accessibility to the service by the entity is compromised. The notification indicates that the accessibility to the service is compromised.