Collecting CRM data for feedback

Collecting CRM data for feedback

Collecting and analyzing usage data from a CRM database provides useful insights into improving future versions of CRM software. Options for the type of data to be collected may be presented and several opportunities may be available to tailor the data to be communicated to the CRM provider.

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Bibliographische Detailangaben
Hauptverfasser: Simons, Alex A, Zhu, Wan Li, Shoring, Chris, West, David C
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:Collecting and analyzing usage data from a CRM database provides useful insights into improving future versions of CRM software. Options for the type of data to be collected may be presented and several opportunities may be available to tailor the data to be communicated to the CRM provider.