Automatically enforcing change control in operations performed by operational management products

Mechanisms for enforcing change control in operations performed by operational management products (OMPs) are provided. The mechanisms automate the checking of a request-for-change (RFC) state by an OMP when the OMP is installed in an environment where a change management database (CMDB) has been in...

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Bibliographische Detailangaben
Hauptverfasser: Cannon, David Maxwell, Kaczmarski, Michael Allen, Klingenberg, Bernhard Julius, Van Hise, David Gregory
Format: Patent
Sprache:eng
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Zusammenfassung:Mechanisms for enforcing change control in operations performed by operational management products (OMPs) are provided. The mechanisms automate the checking of a request-for-change (RFC) state by an OMP when the OMP is installed in an environment where a change management database (CMDB) has been installed and certain resources or operations have been placed under strict change control. The OMPs of the illustrative embodiments require an RFC identifier to be specified when a change operation of the OMP is invoked. The RFC identifier is used by the OMP to access a service management system so that the OMP may determine if the RFC identifier is valid, IT resources are in the correct state, and the change is scheduled to be performed at the current time. If these checks are passed, then the change operation associated with the RFC is permitted to occur.