Method, system and medium for plug-and-play downloading of speed dial lists

A speed dial list associated with a telephone line is received via at least one of a computer network and a telephone network. The speed dial list is stored in a database and associated with an identifier of the telephone line. An event of connecting a telephone set to the telephone line is detected. Based on the event, the telephone line to which the telephone set has been connected is identified. The speed dial list associated with the identified telephone line is retrieved. A machine-readable form of the speed dial list is communicated to the telephone set via the telephone network.