System, method, apparatus and program for collecting and providing information

A transmission device sends status information representing status of a copier to a center through a PSTN. In the center, the status information of each copier is analyzed, and suggestion information selected based on a result of the analysis is provided to a terminal of the user of the copier conce...

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Bibliographische Detailangaben
Hauptverfasser:	Miida, Tetsuya, Katagiri, Yayoi, Nishida, Hiroshi, Nishiura, Takehiro, Shinohara, Eiji, Torikai, Tatsuto, Hosoda, Hiroshi, Kataoka, Keisuke, Misumi, Sachiko, Hanai, Atsushi
Format:	Patent
Sprache:	eng
Online-Zugang:	Volltext bestellen
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Beschreibung
Zusammenfassung:	A transmission device sends status information representing status of a copier to a center through a PSTN. In the center, the status information of each copier is analyzed, and suggestion information selected based on a result of the analysis is provided to a terminal of the user of the copier concerned. In this case, the user is informed by an e-mail or through a Web page with using the terminal. The information includes: a suggestion to multiply the copier, replace the currently-used copier with a new copier, performance information regarding a model of the currently-used copier, information regarding a timing for replenishing/replacing an expendable supply (such as a toner unit, etc.), a suggestion to purchase the expendable supply, and the like.