Method, system, and article for informing a telecommunication customer of a future performance estimate for a telecommunication feature

Method, system, and article for informing a telecommunication customer of a future performance estimate for a telecommunication feature

A performance of a telecommunication feature for a telecommunication customer is monitored. Based on the monitored performance, if an estimate of future performance of the telecommunication feature for the telecommunication customer is determined to be unfavorable, the telecommunication customer is...

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Bibliographische Detailangaben
Hauptverfasser: Israelski, Edmond W, Bossemeyer, Jr, Robert Wesley, Light, Jordan Howard, Kagan, Denise Violetta, Cruz, Jose M, Stuckman, Bruce Edward, Bennett, III, Raymond Walden, Pickard, Michael Steven, Sullivan, Barry James, Krupka, Richard Peter, Stebbings, Philip Martin
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:A performance of a telecommunication feature for a telecommunication customer is monitored. Based on the monitored performance, if an estimate of future performance of the telecommunication feature for the telecommunication customer is determined to be unfavorable, the telecommunication customer is informed of same.