Web site monitoring

A web site system that dynamically generates web pages for a user includes a monitoring system. The monitoring system stores a copy of the dynamically generated web page and displays the copy of the web page to a web site representative on request. This permits the representative to make a more accu...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Danneels, Gunner D, Nee, Peter A, Tsai, James
Format: Patent
Sprache:eng
Online-Zugang:Volltext bestellen
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Beschreibung
Zusammenfassung:A web site system that dynamically generates web pages for a user includes a monitoring system. The monitoring system stores a copy of the dynamically generated web page and displays the copy of the web page to a web site representative on request. This permits the representative to make a more accurate analysis of a user's problem or question, thereby improving customer support.