System and method to facilitate team communication

1. Field of the Invention A system and method to facilitate communications among team members or subscribers using a virtual assistant and a derived points of contact (POC) list to initiate contacts. The virtual assistant automates the task of reaching a party to be contacted through trying a variet...

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Bibliographische Detailangaben
Hauptverfasser: Chou, Paul B, Habeck, Ted A, Moimann, Steve, Lai, Jennifer C, Mitchell, Stella J, Pendus, Cezar, Tang, Jung-Mu, Wood, David A
Format: Patent
Sprache:eng
Online-Zugang:Volltext bestellen
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Beschreibung
Zusammenfassung:1. Field of the Invention A system and method to facilitate communications among team members or subscribers using a virtual assistant and a derived points of contact (POC) list to initiate contacts. The virtual assistant automates the task of reaching a party to be contacted through trying a variety of POC options until a connection is established or the options are exhausted. The system takes advantage of the POC provided by a person to be contacted, reducing the burden of maintaining a complete personal contact list by each team member or subscriber. The virtual assistant uses the derived POC list to establish a preferred method for contacting a team member or subscriber.