Integrated interface for real time web based viewing of telecommunications network call traffic

The present invention relates generally to special service telephone call processing such as 800/8xx, 900 and "VNET" calls in a telecommunications network, and more particularly, to a World Wide Web/Internet enabled apparatus and methodology for viewing network call traffic information and...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Combar, Curtis T, Devine, Carol Y, Pfister, Robert A
Format: Patent
Sprache:eng
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Beschreibung
Zusammenfassung:The present invention relates generally to special service telephone call processing such as 800/8xx, 900 and "VNET" calls in a telecommunications network, and more particularly, to a World Wide Web/Internet enabled apparatus and methodology for viewing network call traffic information and call statistics in real-time. A system and method for providing both telecommunications network statistical reporting functions and reporting on a call by call detail basis, over the public Internet. A "TRAFFICVIEW" Server (TVS) system and Real time monitoring system is integrated with a web/Internet based reporting system infrastructure and is responsive to instructions provided by subscribers over the internet so that reports may be provided on a given time period, at a given frequency and in a particular format. Standard traffic call detail reports are delivered to the subscriber via a browser based graphical user interface. The graphical user interface provides all reporting functions the subscriber is entitled to. A subscriber may obtain a static view of the traffic for a special service call number by communicating with the TVS. Moreover, a remote subscriber may be provided via a browser based workstation GUI with data files containing raw call details and statistics in a predetermined format. Alternately, a remote subscriber may communicate with a real time statistics (RTM) system over the public Internet enabling the subscriber to monitor the operation of the network, as it relates to calls directed to the subscribers special service call numbers, in real time.