Integrated proxy interface for web based telecommunications management tools

The present invention relates generally to information delivery systems and, particularly, to a novel, WWW/Internet-based, real-time telecommunications network traffic monitoring service for customers of a telecommunications service provider. A Web/Internet based monitoring system provides a common GUI enabling the requesting and real-time viewing of telecommunication network traffic and statistical data pertaining to a customer's telecommunication network. Such a monitoring system includes: a client browser application located at a client workstation for enabling interactive Web based communications between a customer and the monitoring system; at least one secure server for managing client sessions over the Internet via one or more secure connections; a device for generating statistical data based on real-time call data obtained from a telecommunications network, the statistical data being generated according to a pre-defined user profile; a mechanism for periodically retrieving the statistical data according to the user profile and for integrating the retrieved statistical data within a Web page for presentation to the user over a secure socket connection at pre-defined intervals. The Web page is updated to contain the latest generated statistical data each interval.