Prioritized agent-based hierarchy structure for handling performance metrics data in a telecommunication management system

The invention relates to the performance management of a telecommunications network. Such management is very important to ensure that corrective actions are taken when necessary and so that network design can be improved according to usage and performance. A telecommunications performance management system for processing, analyzing and abstracting performance data from a traffic machine () in real time using a hierarchial structure of a performance agents () connected to a user interface () to ensure optimum network design and performance. Each agent () transmits performance data to a supra agent () and operates according to a subscription signal and associated delivery deadline received from the supra agent ().