Motivations of patients and their care partners for visiting a memory clinic. A qualitative study

We investigated motivations of patients and care partners for their memory clinic visit, and whether these are expressed in consultations. We included data from 115 patients (age 71 ± 11, 49% Female) and their care partners (N = 93), who completed questionnaires after their first consultation with a clinician. Audio-recordings of these consultations were available from 105 patients. Motivations for visiting the clinic were content-coded as reported by patients in the questionnaire, and expressed by patients and care partners in consultations. Most patients reported seeking a cause for symptoms (61%) or to confirm/exclude a (dementia) diagnosis (16%), yet 19% reported another motivation: (more) information, care access, or treatment/advice. In the first consultation, about half of patients (52%) and care partners (62%) did not express their motivation(s). When both expressed a motivation, these differed in about half of dyads. A quarter of patients (23%) expressed a different/complementary motivation in the consultation, then reported in the questionnaire. Motivations for visiting a memory clinic can be specific and multifaceted, yet are often not addressed during consultations. We should encourage clinicians, patients, and care partners to talk about motivations for visiting the memory clinic, as a starting point to personalize (diagnostic) care. •Motivations for visiting a memory clinic can be specific and multifaceted.•Most patients reported seeking a cause for symptoms or to confirm a diagnosis.•One in five reported other motivations, e.g. information, access to care, treatment.•Motivations of patients and care partners are often not addressed in consultations.•A clinician-patient dialog on motivations could contribute to personalized care.