The co-creative practice of forming a value proposition

Using practice theory and an empirical illustration of reciprocal exchange of knowledge between resource-integrating actors, this paper contributes to Service-Dominant Logic by deepening the understanding of the innate intricacies in a co-creative practice of forming a value proposition. A co-creati...

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Veröffentlicht in:Journal of marketing management 2012-01, Vol.28 (13-14), p.1553-1570
Hauptverfasser: Kowalkowski, Christian, Persson Ridell, Oscar, Röndell, Jimmie G., Sörhammar, David
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Sprache:eng
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Zusammenfassung:Using practice theory and an empirical illustration of reciprocal exchange of knowledge between resource-integrating actors, this paper contributes to Service-Dominant Logic by deepening the understanding of the innate intricacies in a co-creative practice of forming a value proposition. A co-creative practice is conceptualised as reciprocal exchange of knowledge that is mediated by the practice-related script - understandings, procedures, and engagements - that each resource-integrating actor draws upon. The paper identifies and labels the activities of this exchange - applying, assessing, adapting, and adopting - using the literature on knowledge creation and management as a point of departure. A granular analysis is provided of how the script of each resource-integrating actor mediates the activities of reciprocal exchange of knowledge when forming a value proposition.
ISSN:0267-257X
1472-1376
1472-1376
DOI:10.1080/0267257X.2012.736875