Culture Implications on Future Work Design---New Technologies and Collaborations for Controllers and Pilots

Future air traffic management is facing major changes that will bring pilots and controllers, two professional cultures, closer with new technologies and collaboration. Earlier research on safety culture and organisational change such as mergers and implementing new system designs have been rewieved to identify applicable implications for the future work design of the air-ground joint system. The HILAS project has developed relevant tools for both intra- and inter-organisational processes for maintenance and flight operations and may function as a role model. It is concluded that preventive measures for facilitating successful future system operations is to develop similar integrating tools for knowledge management, process modeling, training modules for cross-learning, reporting, risk models as well as performance measures and indicators.