The impact of service competition on navigation

The paper presents the implications of the different roles within the multimedia service delivery chain on the conceptual design of a navigation support for multimedia services for residential customers. The roles of the different stakeholder in the service delivery process and their relationships a...

Ausführliche Beschreibung

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Bibliographische Detailangaben
Hauptverfasser: Schapeler, Gottfried, Jerke, Karl-Heinz, Grasshoff, Gisela
Format: Buchkapitel
Sprache:eng
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