Power of Business Process Improvement - 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability

Every business process in every organization can be improved--made better, faster, more efficient, more cost-effective, and more flexible to changing business needs. Business process improvement (BPI) can drive substantial bottom-line increases, ultimately accelerating the revenue cycle. This book proves that even sweeping BPI initiatives don’t have to be complex, time-consuming projects. This incredibly practical book, written for the layperson, cuts through lengthy, technical explanations with a 10-step method designed for busy professionals with real-world problems. Starting with simple tools to help the reader develop a process inventory, the author shows how to prioritize processes, map processes, estimate times and costs, apply improvement techniques, create internal controls, develop metrics, test new processes and rework them as necessary, implement the changes, gain recognition, and more. A far cry from the complicated, theory-laden books on the market, the clear and practical approach in this book will leave colleagues energized, focused, and well-equipped to take their organization to the next level.