Customer satisfaction in the automotive industry. A case study

Customer satisfaction in the service activities of enterprises is one of the main means of securing competitive advantages and customer retention through more complete and immediate satisfaction of their requirements. One of the main indicators for evaluating the efficiency of logistics systems, and...

Ausführliche Beschreibung

Bibliographische Detailangaben

Hauptverfasser:	Demirova, Siyka, Dimitrov, Martin
Format:	Tagungsbericht
Sprache:	eng
Schlagworte:	Automobile industry Customer satisfaction Customer services Logistics
Online-Zugang:	Volltext
Tags:	Tag hinzufügen Keine Tags, Fügen Sie den ersten Tag hinzu!