Quality of life at work and sociodemographic aspects in workers reinstated in a Rapid Transit Bus company

Abstract When a worker returns to work after a medical disability, they may present work restrictions that warrant adjustments within the organization, which can impact the quality of work life and productivity of the worker. In order to determine the quality of working life and its relationship with sociodemographic and occupational aspects in workers reincorporated in a rapid transit bus company, a study was carried out with a quantitative, observational, cross-sectional design; using the CVT-GOHISALO instrument. This instrument measures the quality of life at work in terms of satisfaction from the analysis of 7 dimensions: institutional support for work, safety at work, integration to the job, job satisfaction, well-being achieved through work , personal development and free time management. The total number of workers reincorporated in the company participated (N = 75). From the data obtained, statistical analyzes, Chi2 and Fisher tests were carried out. As results of this research, it is evident that of the 7 dimensions of quality of life at work, 5 obtained a low level of satisfaction: integration to the job (60%), satisfaction with work (62.7%), well-being achieved through work (53.3%), personal development of the worker (56%) and management of free time (93.3%). The 2 dimensions with a high level of satisfaction were institutional support (58.7) and job security (66.7%). Likewise, a relationship was found between age with well-being achieved through work (p = 0.028) and with the worker’s personal development (p = 0.025), relationship between schooling and integration into the job (p = 0.043) and with the administration of free time (p = 0.004). respectively). In general, this research evidence that workers manifest low quality of work life related to personal factors, work history and organizational conditions; although they manifest high satisfaction in the dimensions that value the role of the supervisor or immediate boss, making visible the role of facilitator they have in the return to work process.