COVID-19 Information Seeking Behaviors of University of Hawai‘i at Mānoa Undergraduates: Information Channels, Sources, and Consumption

This study explored how undergraduate students at the University of Hawai‘i at Manoa sought and consumed information about the virus that causes COVID-19. This study also examined student perceptions of the severity of and their susceptibility to the virus and their main concerns about it. Four hundred fifty-six students completed online surveys between October and early December of 2020 and 2021. Students reported low to moderate levels of information seeking across four domains: (1) knowledge about COVID-19 and its symptoms; (2) preventing the spread of the virus; (3) the current state of the pandemic in Hawai‘i; and (4) the likely future of the pandemic in Hawai‘i. Overall, websites, television, and Instagram were the top 3 channels used by students to seek information for these domains. Students reported primarily paying attention to information from government and news organizations as sources. However, students’ preferred channels and sources varied with the type of information they sought. Students also reported believing that COVID-19 is severe and that they are susceptible to being infected with it. The more time students reported seeking information, the greater their perceptions of COVID-19’s severity across all domains. Students’ primary concerns about COVID-19 centered on state regulations/policies, vaccines, tourism/travel, the economy, and pandemic/post-pandemic life. These findings can help public health practitioners in Hawai‘i determine how best to reach an undergraduate student population with information related to COVID-19.