Analysis of Sustainable Communication Patterns during the Telework Period in Western Romanian Corporations

The research was conducted in a particular context, the recent pandemic. It is a comparative study of the methods and quality of communication in global companies between 2021 and 2022. The corporations involved in the research are important providers of flexible production, quality, and logistics s...

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Veröffentlicht in:International journal of environmental research and public health 2022-08, Vol.19 (16), p.9796
Hauptverfasser: Țigan, Eugenia, Blaga, Radu Lucian, Isac, Florin-Lucian, Lungu, Monica, Milin, Ioana Anda, Tripa, Florin, Gavrilaș, Simona
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Sprache:eng
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Zusammenfassung:The research was conducted in a particular context, the recent pandemic. It is a comparative study of the methods and quality of communication in global companies between 2021 and 2022. The corporations involved in the research are important providers of flexible production, quality, and logistics solutions that cover customers' real needs. They are active in the automotive industry and units involved in mass production in the electronics industry, household appliances, and cosmetics industries. In their case, it was noted that to achieve operational objectives such as developing employee skills, using advanced technologies, and exceeding customer expectations, it is important to use innovative methods and tools such as single platforms, which allow access to the most important information from a distance, anywhere, anytime. It is significant that, according to the research, the preferred method of communication by employees, regardless of the existing conditions, is face-to-face. Primarily, this method is chosen because it provides an open area of interpersonal interaction. The participants observe non-verbal attitudes or can perceive emotions and feelings. Their personality can be identified through unintentional contact to obtain constructive feedback through guidance and counseling. Moreover, it can be formed and develop productive, intentional connections. Stakeholders' efficient and effective open dialogs are encouraged in this sense.
ISSN:1660-4601
1661-7827
1660-4601
DOI:10.3390/ijerph19169796