Environmental conditions, mobile digital culture, mobile usability, knowledge of app in COVID-19 risk mitigation: A structural equation model analysis

The mobile digital culture (MDC) supports individual lives, communities, and real-time organizational surveillance during COVID-19 emergencies. Hence, the study examined the advancement in smart health devices evidence in smartphone apps technologies in surveillance, control, and tracking potential virus areas among high-risk populations. The study explored how environmental condition and MDC mediates between knowledge of App and mobile usability in the prevention of COVID-19 infection in high-risk areas. Using the concept of UTAUT, the study conceptualized that mobile usability, MDC, knowledge of App and environmental condition, are essential for COVID-19 mitigation. A cross-sectional method was adopted through an online survey to assess data from n = 459 mobile users. The association of the study models was appraised through structural equation models (Amos v.24.0). We found mobile usability, knowledge of App, and MDC were statistically significant to COVID-19 mitigation. Environment condition as mediator had no effect in the study models. However, moderating effect of MDC shows a negative influence on the association between COVID-19 mitigation and knowledge of apps. Future policies should consider the development of mHealth technology to improve end-user experience. Also, future policies should entail data privacy to reduce the infringement of data collected. This approach will lead to a confidential, high acceptance of usability of mHealth apps infectious disease prevention.