What is the impact of COVID-19 on complaints against doctors?

[...]at the beginning of the pandemic there was a great sense of appreciation and empathy towards keyworkers, especially for healthcare workers. [...]a reduction in the number of elective activities and fewer interventions meant that fewer complications resulted in fewer complaints. [...]when healthcare professionals were redeployed to take on roles that were outside their expertise, the GMC issued guidance on when one should be referred regarding concerns on their fitness to practice.6 The initial dip in complaints was followed by a gradual increase due to poor communication; suspended visiting; nosocomial COVID-19 infections; inadequate care due to staff shortages caused by sickness and isolation; frequent last-minute cancellations of procedures; and waning sympathy.