Being present: Examining the efficacy of an Internet Mantram Program on RN-delivered patient-centered care

•First study exploring a stress-reducing intervention and nursing presence.•The Mantram Repetition Program (MRP) resulted in positive outcomes for RNs.•The MRP increased perceived ability of nurses to be present to their patients.•Patients cared for by MRP-trained RNs experienced high levels of nursing presence.•Patients cared for by MRP-trained nurses were highly satisfied with their care.•Health policies should address impact of nurse burnout on patient outcomes. The COVID-19 pandemic highlighted nurses’ compassionate presence during stressful conditions. Strategies to reduce workplace stress are needed. The purpose of this study was to evaluate a stress reduction strategy, an Internet-based Mantram Repetition Program (MRP), for nurses caring for hospitalized Veterans. A one group pre-/post-test design was used to assess change in nurses’ perceived outcomes after participating in the MRP. A post-test-only design was used to assess hospitalized Veterans’ perceptions of nursing presence and satisfaction with care. Qualitative interviews were used to supplement quantitative data. Patients perceived high levels of presence and satisfaction with care. Post MRP, nurses perceived increased mindfulness, compassion satisfaction, spiritual well-being, and nursing presence. Increased mindfulness was associated with greater compassion satisfaction and less burnout. For nurses working on the front lines of patient care, the potential for experiencing stress and burnout is a reality. Participating in a MRP could lessen these effects and facilitate nursing presence.