The effect of collaboration and IT competency on reverse logistics competency - Evidence from Brazilian supply chain executives

Business models have being designed, worldwide, to create sustainability competencies and in particular to incorporate reverse logistics, but Brazilian executives have not yet fully adhered to Law 12,305 on solid waste and reverse logistics. What would be the Brazilian executives' perception about reverse logistics competency and the support provided by a collaborative and IT competency? The objective of the paper is to investigate the effects of collaboration and IT competency in developing reverse logistics competency, as a strategy, and its consequences in economic and environmental performance. A survey was performed with 320 Brazilian supply chain executives and analyzed using Structural Equation Modeling. The models demonstrated that collaboration has a direct positive influence on the development of reverse logistics competency, by executives' point of view. The moderation effect between collaboration and IT competency for reverse logistics was not confirmed, since it was adopted a strategic view of reverse logistics. Therefore, despite there was not a moderation effect, IT presented a lower direct effect on reverse logistics competency. Results reinforce that organizations that develop reverse logistics competency tend to improve their economic and environmental performances. •Organizations need to build competencies to incorporate reverse logistics.•The Morgan's et al. (2016) and Ye et al. (2013) models were applied to analyse the context of Brazilian companies.•Organizations that develop reverse logistics competencies improve their economic and environmental performances.•IT competency did not moderate the relationship between collaboration and Reverse Logistics competency, although it is an important resource to RL.