Qualitative exploration of the education and skill needs of community pharmacists in Saskatoon concerning substance use disorder

Background: Identifying the skills and educational needs of community pharmacists concerning addiction is critical to improving the services provided for people who suffer from addiction disease (PWSAD). Methods: Eleven one-to-one semi-structured interviews were conducted with community pharmacists practising in the Saskatoon Health Region, Canada. The interviews were recorded and transcribed verbatim and verified with the participants. Thematic analysis was employed to analyze the transcripts. Results: Four major themes were identified: 1) effect of the work setting on pharmacists’ encounters with PWSAD, 2) pharmacists’ knowledge of key aspects of addiction, 3) level of support within the health care system, and 4) educational and training needs. Conclusion: Participants indicated that a lack of knowledge and training were major hindrances to improving the quality of the services provided to people who suffer from addiction disease. Additional practicum experience at the undergraduate level and interprofessional interactive educational sessions at the continuing educational level were key recommendations emerging from the study.