Patient and genetic counselor perceptions of in-person versus telephone genetic counseling for hereditary breast/ovarian cancer

Telephone genetic counseling (TC) for high-risk women interested in BRCA1/ 2 testing has been shown to yield positive outcomes comparable to usual care (UC; in-person) genetic counseling. However, little is known about how genetic counselors perceive the delivery of these alternate forms of genetic...

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Veröffentlicht in:Familial cancer 2016-10, Vol.15 (4), p.529-539
Hauptverfasser: Jacobs, Aryana S., Schwartz, Marc D., Valdimarsdottir, Heiddis, Nusbaum, Rachel H., Hooker, Gillian W., DeMarco, Tiffani A., Heinzmann, Jessica E., McKinnon, Wendy, McCormick, Shelley R., Davis, Claire, Forman, Andrea D., Lebensohn, Alexandra Perez, Dalton, Emily, Tully, Diana Moglia, Graves, Kristi D., Similuk, Morgan, Kelly, Scott, Peshkin, Beth N.
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container_end_page 539
container_issue 4
container_start_page 529
container_title Familial cancer
container_volume 15
creator Jacobs, Aryana S.
Schwartz, Marc D.
Valdimarsdottir, Heiddis
Nusbaum, Rachel H.
Hooker, Gillian W.
DeMarco, Tiffani A.
Heinzmann, Jessica E.
McKinnon, Wendy
McCormick, Shelley R.
Davis, Claire
Forman, Andrea D.
Lebensohn, Alexandra Perez
Dalton, Emily
Tully, Diana Moglia
Graves, Kristi D.
Similuk, Morgan
Kelly, Scott
Peshkin, Beth N.
description Telephone genetic counseling (TC) for high-risk women interested in BRCA1/ 2 testing has been shown to yield positive outcomes comparable to usual care (UC; in-person) genetic counseling. However, little is known about how genetic counselors perceive the delivery of these alternate forms of genetic counseling. As part of a randomized trial of TC versus UC, genetic counselors completed a 5-item genetic counselor process questionnaire (GCQ) assessing key elements of pre-test sessions (information delivery, emotional support, addressing questions and concerns, tailoring of session, and facilitation of decision-making) with the 479 female participants (TC, N = 236; UC, N = 243). The GCQ scores did not differ for TC vs. UC sessions (t (477) = 0.11, p  = 0.910). However, multivariate analysis showed that participant race/ethnicity significantly predicted genetic counselor perceptions (β = 0.172, p  
doi_str_mv 10.1007/s10689-016-9900-x
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However, little is known about how genetic counselors perceive the delivery of these alternate forms of genetic counseling. As part of a randomized trial of TC versus UC, genetic counselors completed a 5-item genetic counselor process questionnaire (GCQ) assessing key elements of pre-test sessions (information delivery, emotional support, addressing questions and concerns, tailoring of session, and facilitation of decision-making) with the 479 female participants (TC, N = 236; UC, N = 243). The GCQ scores did not differ for TC vs. UC sessions (t (477) = 0.11, p  = 0.910). However, multivariate analysis showed that participant race/ethnicity significantly predicted genetic counselor perceptions (β = 0.172, p  &lt; 0.001) in that the GCQ scores were lower for minorities in TC and UC. Exploratory analyses suggested that GCQ scores may be associated with patient preference for UC versus TC (t (79) = 2.21, p  = 0.030). Additionally, we found that genetic counselor ratings of session effectiveness were generally concordant with patient perceptions of the session. These data indicate that genetic counselors perceive that key components of TC can be delivered as effectively as UC, and that these elements may contribute to specific aspects of patient satisfaction. However, undefined process differences may be present which account for lower counselor perceptions about the effectiveness of their sessions with minority women (i.e., those other than non-Hispanic Whites). 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However, little is known about how genetic counselors perceive the delivery of these alternate forms of genetic counseling. As part of a randomized trial of TC versus UC, genetic counselors completed a 5-item genetic counselor process questionnaire (GCQ) assessing key elements of pre-test sessions (information delivery, emotional support, addressing questions and concerns, tailoring of session, and facilitation of decision-making) with the 479 female participants (TC, N = 236; UC, N = 243). The GCQ scores did not differ for TC vs. UC sessions (t (477) = 0.11, p  = 0.910). However, multivariate analysis showed that participant race/ethnicity significantly predicted genetic counselor perceptions (β = 0.172, p  &lt; 0.001) in that the GCQ scores were lower for minorities in TC and UC. Exploratory analyses suggested that GCQ scores may be associated with patient preference for UC versus TC (t (79) = 2.21, p  = 0.030). Additionally, we found that genetic counselor ratings of session effectiveness were generally concordant with patient perceptions of the session. These data indicate that genetic counselors perceive that key components of TC can be delivered as effectively as UC, and that these elements may contribute to specific aspects of patient satisfaction. However, undefined process differences may be present which account for lower counselor perceptions about the effectiveness of their sessions with minority women (i.e., those other than non-Hispanic Whites). We discuss other potential clinical and research implications of our findings.</description><subject>Biomedical and Life Sciences</subject><subject>Biomedicine</subject><subject>Breast Neoplasms - genetics</subject><subject>Breast Neoplasms - psychology</subject><subject>Cancer Research</subject><subject>Counselors - psychology</subject><subject>Epidemiology</subject><subject>Female</subject><subject>Genes, BRCA1</subject><subject>Genes, BRCA2</subject><subject>Genetic Counseling - methods</subject><subject>Genetic Counseling - psychology</subject><subject>Health Knowledge, Attitudes, Practice</subject><subject>Human Genetics</subject><subject>Humans</subject><subject>Middle Aged</subject><subject>Original Article</subject><subject>Ovarian cancer</subject><subject>Ovarian Neoplasms - genetics</subject><subject>Ovarian Neoplasms - psychology</subject><subject>Patient Satisfaction</subject><subject>Socioeconomic Factors</subject><subject>Telephone</subject><issn>1389-9600</issn><issn>1573-7292</issn><fulltext>true</fulltext><rsrctype>article</rsrctype><creationdate>2016</creationdate><recordtype>article</recordtype><sourceid>EIF</sourceid><sourceid>8G5</sourceid><sourceid>BENPR</sourceid><sourceid>GUQSH</sourceid><sourceid>M2O</sourceid><recordid>eNqNkk2LFDEQhoMo7jr6A7xIwMte2q0knaRzEWTxCxb0oOeQTlfPZOlJxqR72D351zfDrMu6IHiqkHrqzVupIuQ1g3cMQJ8XBqozDTDVGAPQXD8hp0xq0Whu-NN6FjVrFMAJeVHKFQAHLvRzcsKVUUZAd0p-f3dzwDhTFwe6xohz8NSnJRacUqY7zB53c0ix0DTSEJt6U1Kk-xqWQmeccLdJER_XhrimYxXYYMYhzC7f0D6jK_N52rscXKTeRY_5JXk2uqngq7u4Ij8_ffxx8aW5_Pb568WHy8ZLEHPDOhCt8-jN4FuplXDSDbrrucReAig9aNFrLqBno_etZ8Yp3rasc-h6MyqxIu-Purul3-Lga8vZTXaXw7Z6s8kF-3cmho1dp72VwFhbPazI2Z1ATr8WLLPdhuJxmlzEtBTLOq4NExLkf6BMg5LVdUXfPkKv0pJj_YkDpVpm6sQqxY6Uz6mUjOO9bwb2sAn2uAm2boI9bIK9rjVvHjZ8X_Fn9BXgR6DUVFxjfvD0P1VvATu_wng</recordid><startdate>20161001</startdate><enddate>20161001</enddate><creator>Jacobs, Aryana S.</creator><creator>Schwartz, Marc D.</creator><creator>Valdimarsdottir, Heiddis</creator><creator>Nusbaum, Rachel H.</creator><creator>Hooker, Gillian W.</creator><creator>DeMarco, Tiffani A.</creator><creator>Heinzmann, Jessica E.</creator><creator>McKinnon, Wendy</creator><creator>McCormick, Shelley R.</creator><creator>Davis, Claire</creator><creator>Forman, Andrea D.</creator><creator>Lebensohn, Alexandra Perez</creator><creator>Dalton, Emily</creator><creator>Tully, Diana Moglia</creator><creator>Graves, Kristi D.</creator><creator>Similuk, Morgan</creator><creator>Kelly, Scott</creator><creator>Peshkin, Beth N.</creator><general>Springer Netherlands</general><general>Springer Nature B.V</general><scope>CGR</scope><scope>CUY</scope><scope>CVF</scope><scope>ECM</scope><scope>EIF</scope><scope>NPM</scope><scope>AAYXX</scope><scope>CITATION</scope><scope>3V.</scope><scope>7X7</scope><scope>7XB</scope><scope>88E</scope><scope>8AO</scope><scope>8FD</scope><scope>8FI</scope><scope>8FJ</scope><scope>8FK</scope><scope>8G5</scope><scope>ABUWG</scope><scope>AFKRA</scope><scope>AZQEC</scope><scope>BENPR</scope><scope>CCPQU</scope><scope>DWQXO</scope><scope>FR3</scope><scope>FYUFA</scope><scope>GHDGH</scope><scope>GNUQQ</scope><scope>GUQSH</scope><scope>K9-</scope><scope>K9.</scope><scope>M0R</scope><scope>M0S</scope><scope>M1P</scope><scope>M2O</scope><scope>MBDVC</scope><scope>P64</scope><scope>PQEST</scope><scope>PQQKQ</scope><scope>PQUKI</scope><scope>PRINS</scope><scope>Q9U</scope><scope>RC3</scope><scope>7X8</scope><scope>5PM</scope></search><sort><creationdate>20161001</creationdate><title>Patient and genetic counselor perceptions of in-person versus telephone genetic counseling for hereditary breast/ovarian cancer</title><author>Jacobs, Aryana S. ; 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in-person) genetic counseling. 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subjects Biomedical and Life Sciences
Biomedicine
Breast Neoplasms - genetics
Breast Neoplasms - psychology
Cancer Research
Counselors - psychology
Epidemiology
Female
Genes, BRCA1
Genes, BRCA2
Genetic Counseling - methods
Genetic Counseling - psychology
Health Knowledge, Attitudes, Practice
Human Genetics
Humans
Middle Aged
Original Article
Ovarian cancer
Ovarian Neoplasms - genetics
Ovarian Neoplasms - psychology
Patient Satisfaction
Socioeconomic Factors
Telephone
title Patient and genetic counselor perceptions of in-person versus telephone genetic counseling for hereditary breast/ovarian cancer
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