Ten steps to a perfect design partnership

When you've finished your project, the designers will eventually go away, leaving you to manage and support what they've created. Some designers and consultants operate on the thunk factor: If the project binder makes a heavy thunk when they drop it on the table (preferably making the table shake), then they've done a good job. However, a vast quantity of unorganized or irrelevant documentation doesn't do you any good. You must be able to work with what your designers have built.