Sustain a Growth Mindset

Farmer discusses the BNSF's growth mindset. This growth mindset is reflected in everything they do, including capital investments and continued leveraging of technology advancements. Part of capturing growth is having a strong cost structure--getting everything they can out of their assets and driving efficiency across the network. That helps them improve their customers' service and further enables BNSF to provide competitive solutions. Their growth mindset also drives their strategy and positions their network, customer experience, and service product to stay relevant and grow their share in the future.