Practical highlights of recent tax research

[...]the study showed the value of remaining objective and composed throughout all client interactions. [...]the authors examined the effects of a 2009 temporary suspension of the RMD rules, passed by Congress in response to the financial crisis and depressed asset values. [...]the control version, sent by the DOR in prior years, stated that the delinquent taxes included interest and penalties according to state law but indicated nothing specific about further penalties. [...]the notice appealing to social norms resulted in the same compliance rate as the control/standard notification.