4 ways to enable resilience

The pandemic may have accelerated the popularity of fintech, but Angela Ho, CPA, CGMA, chief accounting officer of OceanFirst Bank, said that since branches have reopened, traffic patterns have shown that older customers from the Baby Boomer generation are likely to want to do business in person rather than online or at the drive-thru window. To those customers, the human connection may be more important than the bank transaction, as they enjoy an opportunity to just say hello to their branch manager or teller. Safety concerns 42% Portion of employees who have returned to the workplace amid the pandemic who say they have experienced preventive measures that were either ineffective or not enforced.