Performance consulting: One organization, one process

The alignment of process, organizational structure, and performer readiness is critical to integrating human resources and other departments into one performance consulting function. Alignment begins by adopting a common process as a blueprint for working together effectively. A human performance improvement (HPI) process typically includes 3 phases: 1. partnering, 2. assessment, and 3. implementation and measurement. Parallel with developing the HPI process there has to be consensus on a structure that will support the new process. The key steps an HPI team must take are discussed, including: 1. getting started, 2. orchestrating the transition, 3. building HPI practitioner commitment, 4. gaining senior management support, and 5. measuring impact.