The Powerful Art of Storytelling

Then there's Mrs. I Promise. She promises she'll follow your directions, but when she comes back to your chair tliree months later, she hasn't. Are your patients just telling you what you want to hear? Maybe we're not hearing what our patients are telling us. Maybe we're so...

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Veröffentlicht in:RDH 2005-12, Vol.25 (12), p.24
1. Verfasser: Thomas, Cheryl A
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creator Thomas, Cheryl A
description Then there's Mrs. I Promise. She promises she'll follow your directions, but when she comes back to your chair tliree months later, she hasn't. Are your patients just telling you what you want to hear? Maybe we're not hearing what our patients are telling us. Maybe we're so busy "educating, educating, educating" that we're not "listening, listening, listening."
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identifier ISSN: 0279-7720
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source Alma/SFX Local Collection
subjects Apathy
Careers
Cheerleaders
Communication
Customer services
Education
Listening
Oral hygiene
Patients
Professional relationships
Storytelling
title The Powerful Art of Storytelling
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