The Powerful Art of Storytelling

The Powerful Art of Storytelling

Then there's Mrs. I Promise. She promises she'll follow your directions, but when she comes back to your chair tliree months later, she hasn't. Are your patients just telling you what you want to hear? Maybe we're not hearing what our patients are telling us. Maybe we're so...

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Veröffentlicht in:RDH 2005-12, Vol.25 (12), p.24
1. Verfasser: Thomas, Cheryl A
Format: Artikel
Sprache:eng
Schlagworte:
Apathy
Careers
Cheerleaders
Communication
Customer services
Education
Listening
Oral hygiene
Patients
Professional relationships
Storytelling
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Zusammenfassung:Then there's Mrs. I Promise. She promises she'll follow your directions, but when she comes back to your chair tliree months later, she hasn't. Are your patients just telling you what you want to hear? Maybe we're not hearing what our patients are telling us. Maybe we're so busy "educating, educating, educating" that we're not "listening, listening, listening."
ISSN:0279-7720
1944-9542