U.S. Households' Access to and Use of Electronic Banking, 1989-2007

Nationwide surveys show that consumers are increasingly embracing technology to make payments and manage their personal finances. However, only about one in two consumers could be considered a heavy user of electronic banking. This article examines changes over time in consumers’ access to, adoption...

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Veröffentlicht in:Federal Reserve Bulletin 2009, Vol.95.0 (7), p.A99
Hauptverfasser: Bell, Catherine J, Hogarth, Jeanne M
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description Nationwide surveys show that consumers are increasingly embracing technology to make payments and manage their personal finances. However, only about one in two consumers could be considered a heavy user of electronic banking. This article examines changes over time in consumers’ access to, adoption of, and attitudes toward various e-banking products and services and looks at several emerging technologies.
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source HeinOnline; EZB Electronic Journals Library; EBSCOhost Business Source Complete
subjects Bank services
Consumer attitudes
Consumers
Electronic banking
Electronic funds transfer systems
Financial services
Households
Online banking
Service introduction
Surveys
Technology adoption
title U.S. Households' Access to and Use of Electronic Banking, 1989-2007
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