More powerful communication: From the language of prizes and praising to the language of ongoing regard

More powerful communication: From the language of prizes and praising to the language of ongoing regard

The management literature is replete with exhortations to managers to praise good workers. And while praise may well beat the no-news-is-good-news management style, there is a more effective level of communication. The authors explain and illustrate here the way direct, specific, and nonattributive...

Ausführliche Beschreibung

Gespeichert in:
Bibliographische Detailangaben
Veröffentlicht in:Journal of Organizational Excellence 2001-07, Vol.20 (3), p.11
Hauptverfasser: Kegan, Robert, Lisa Laskow Lahey
Format: Artikel
Sprache:eng
Schlagworte:
Communication
Language
Leadership
Management styles
Motivation
Online-Zugang:Volltext
Tags: Tag hinzufügen
Keine Tags, Fügen Sie den ersten Tag hinzu!
Beschreibung
Zusammenfassung:The management literature is replete with exhortations to managers to praise good workers. And while praise may well beat the no-news-is-good-news management style, there is a more effective level of communication. The authors explain and illustrate here the way direct, specific, and nonattributive communications empower both the receiver and the giver.
ISSN:1932-2054
1932-2062